International Returns or Packages Refused:
If the package is returned to The Modern Herb Shop because of an address error made by the customer, or the customer refuses the package or, the contents are not allowed into the country by customs, the customer will be responsible for the additional costs charged to The Modern Herb Shop for the return of the package.

Your Country's Custom and Import Policies (Read our International Shipping FAQ)

• It is important for you to become familiar with the Customs policies for your country before ordering. It is your responsibility to check with your Customs office to see if your country permits the shipment of our products. Customs regulations vary greatly by country and lack of knowledge regarding the customs rules governing the country you are importing to can result in your order incurring import duties, the delivery being delayed or returned to us.
• The customer is considered the importer and must comply with all laws and regulations of the country in which you are receiving the goods.
• Any fees charged to The Modern Herb Shop due to non-compliance by the customer of your country's laws and regulations will be charged to the customer. If any items are returned to us due to non-compliance issues with your country's laws and regulations, a refund will be issued for the merchandise only, less 20 percent of the value of your order as the re-stocking fee, and any other charges incurred such as quarantine fees, shipping fees or warehousing fees assessed by the customs in your country.